KDI is delighted to announce that (15) fifteen of their service technicians have been recognized among the very top Ricoh Dealer Technicians in the country by achieving the prestigious Ricoh Prestige Certification. “This is the highest level of attainment for service engineers within Ricoh’s RFG Circle of Excellence program. Nationally, 32 dealerships throughout the United States had one or more service engineers achieve Ricoh’s Prestige and/or Prestige “Elite” Certification…and yours is one of those Dealerships,” stated Ricoh Director of Dealer Services, Chris DeMars, in a letter to the company. PDF Read More
“Thank you so much for your hard work and dedication,” said President/CEO Rick Salcedo to his team. “You have no idea how proud I am of all of you. I know firsthand how extremely hard it can be to achieve this level of certification. Please know, this work never goes unnoticed or unappreciated in any way shape or form. Thank you again and congratulations.”
Ricoh noted that scores were very competitive this year. The Hardware track required a score of 96.67% to qualify and the Technology track required 85% to become certified. Vance Stewart, VP of Service for KDI, echoed Salcedo’s sentiment and added, “With an average score of 97.7, KDI finished second in the country! Wow, that’s a notable achievement! I’m extremely proud of our team.”