Aston, PA - KDI Office Technology is pleased to share that our Director of Marketing, Lisa Richards, has been invited to join the Intermedia Marketing Advisory Board — a select group of marketing leaders from across North America who collaborate on industry trends, partner programs, and the future of cloud communications marketing. Intermedia created the [...]
Artificial intelligence isn’t the future — it’s here, and it’s changing the way businesses communicate and collaborate. During our recent KDI + Intermedia webinar, industry experts Tony Smythe, Director of IT Sales at KDI Office Technology, and Amy Byrd, Senior Partner Enablement Manager at Intermedia, shared how AI-driven unified communications can simplify workflows, boost productivity, [...]
Timely, effective, and reliable communication is essential for keeping students, parents, teachers, and administrators engaged, safe, and productive. Whether managing parent-teacher interactions, coordinating with staff, or ensuring students have access to the resources they need, seamless communication makes all the difference. A fully integrated, AI-powered cloud communications platform ensures that everyone stays connected—no matter their [...]
Many companies proudly claim they offer the "Best service in the business," yet few have a concrete method to measure customer satisfaction. At KDI Office Technology, we believe that true excellence in service goes beyond claims—it requires reliable feedback mechanisms and continuous improvement. This is where the Net Promoter Score (NPS)® system comes into play, [...]
KDI is delighted to announce that (15) fifteen of their service technicians have been recognized among the very top Ricoh Dealer Technicians in the country by achieving the prestigious Ricoh Prestige Certification. "This is the highest level of attainment for service engineers within Ricoh’s RFG Circle of Excellence program. Nationally, 32 dealerships throughout the United [...]
