What Sets Our Philadelphia Office Apart?

Manually monitoring our 20+ printers’ toner level, data connection, and handling repairs took a great deal of my time and energy. KDI’s Managed Print Services has saved us 20% per month while giving me a seamless solution to this time-consuming task. In addition to the cost savings, they’ve simplified our printing, our supply replacement, gave us onsite service, and made it easier for our IT Department. I love their quick turnaround and that they take care of everything.

KDI has quickly risen as a key partner in the document needs of Bethanna. As a non-profit with a small IT team, KDI is always there to lend a hand; their flexibility and professionalism is outstanding. We are in a much better place with our copier fleet as well, and more recently with our smaller printers, THANKS to KDI’s work and service mentality.

CORA Services, Inc. was in the market for a new copier vendor in the spring of 2017. We reached out to several companies including KDI to provide proposals. We were thoroughly impressed by KDI’s professionalism, customer focus, and solutions orientation. KDI is a “tech forward” company that provides a range of technology solutions to improve efficiency and user experience. It is not just a “copier company”.   The team was sensitive to our business requirements and financial constraints and really worked with us to find a cost-effective package to meet our needs. The installation of the new units went smoothly, and our rep was extremely responsive throughout the process. The equipment itself requires little service or intervention from us because it notifies KDI directly when it needs supplies or service and to provide meter readings; our staff appreciates this new efficiency. One might expect for an Account Manager to be hands-off after the installation, yet ours continues to be attentive to our needs and helpful when questions arise. We feel that we have a true business partner in KDI and highly recommend them.

Shortly after I started here 2.5 years ago, we were in search of a new copier. Not only did KDI provide options for us, they also researched what would be most needed for our type of business. The best part, they even told us what we didn’t need for our type of business. Who does that? … KDI!! We purchased a machine that turned out to be perfect for our employees’ needs and our business, Then, about six months later, we go the same machine for the offices on our second floor! KDI also has a wonderful leasing program, should you need financing, Customer Service, and a good price, is how I normally choose a company to work with. I could not be more pleased with our products or the service we have received from KDI. It ‘s great to work with a company that actually wants to help you. And, not just in the “honeymoon” phase, but years down the road. I would highly recommend KDI for any of your office copier, printer, etc. needs.

Please accept this notice of my personal recommendation of Keystone Digital Imagining (KDI). For over the past year, KDI has worked tirelessly with myself and my company’s Finance division to outline and strategize my organizations printing needs, requirements and overall paper footprint for both the present and near future. They have been essential in making us aware of where our business model can and needs to be to better control our overall print spending and have given us a clear vision moving forward on this endeavor. Our company, after many years of service with a multitude amount of vendor partners, was looking for fresh start with a vendor partner that listened and understood our concerns and issues. KDI has excelled at this for PMN and we as a company look forward to continuing being business partners with them for many more years to come. KDI has been on point with everything my company has tasked them with in the past year. And the level of communication and interaction is both respected and appreciated. I believe without question that KDI can also be an asset and benefit to your company as well. Please feel free to contact me directly should you have any questions or concerns.

I have been using a KDI copier for the past two years in my office, and have always been completely satisfied by its performance. It does an excellent job with whatever task I throw at it. Adam keeps in touch just enough to know that I am valued as a customer but also to not overwhelm me as my date to date is very demanding. I will be speaking to Adam again shortly to determine the appropriate solution for my office when we move to our new location at the end of 2018. I’m happy to recommend the services of KDI Office Technology.

KDI’s service is reliable, efficient, and effective. We can count on same day service and skilled technicians to resolve any issue quickly. We are very impressed by the organization and the top-notch professionalism and personal care given to our account.

Ever since we started using KDI, we have had fewer problems and increased productivity. We send less work to outside print shops and are able to use the savings toward education and other programs. Your service technicians and IT engineers are always quick to respond and are very knowledgeable. KDI consistently goes above and beyond to ensure we have the correct mix of products to bring our mission and vision to fruition.

KDI technicians are always ready, accessible, and arrive in a timely fashion. Our representatives are very pleasant and easy to talk to. KDI has our best interest in mind and helps us to make choices that will most benefit the agency.

KDI’s proposal saved us the most money for the lease of our copiers while obtaining better service on each machine. We found our sales rep and technician to be exceptionally professional and quite competent. Their attitude toward customer service is a reflection of KDI’s commitment to service, dependability, and user-friendliness. We look forward to a long and rewarding collaboration together.

I wanted to commend KDI on an excellent job of providing quality equipment and prompt, efficient service at all of our campuses. Our teachers are demanding of our copying equipment and the Canons are workhorses! We know we can count on KDI to get the job done right and would recommend them highly to any school or non-profit organization.