Artificial intelligence isn’t the future — it’s here, and it’s changing the way businesses communicate and collaborate. During our recent KDI + Intermedia webinar, industry experts Tony Smythe, Director of IT Sales at KDI Office Technology, and Amy Byrd, Senior Partner Enablement Manager at Intermedia, shared how AI-driven unified communications can simplify workflows, boost productivity, [...]
Switching your business communication system to Voice over Internet Protocol, or VoIP, is a smart move for any modern company. This technology transforms how your team connects, offering flexibility and advanced features that traditional phone lines simply cannot match. However, the market is filled with providers, and choosing the right one is critical to unlocking [...]
If your team uses Microsoft Teams but still relies on a separate app—or worse, a desk phone—for business calls, you’re not alone. Many businesses face the same challenges: disconnected tools, missed calls on the go, and limited mobile functionality. That’s about to change. One of the most-requested features from Microsoft Teams users is on its [...]
Timely, effective, and reliable communication is essential for keeping students, parents, teachers, and administrators engaged, safe, and productive. Whether managing parent-teacher interactions, coordinating with staff, or ensuring students have access to the resources they need, seamless communication makes all the difference. A fully integrated, AI-powered cloud communications platform ensures that everyone stays connected—no matter their [...]
Feeling frustrated with tech support that’s distant and unresponsive? You’re not alone. At KDI, we believe that communication should be simple and effective, backed by local support you can rely on. The Importance of Local Support Not all cloud communication providers are the same, especially when it comes to customer support. Waiting on hold or [...]
