Aston, PA – KDI Office Technology is proud to announce that we have once again been named a Ricoh ProVision Dealer Partner for 2026 — marking our third consecutive year receiving this prestigious award. The honor recognizes outstanding service performance, technical expertise, and an exceptional customer experience across Ricoh’s national dealer network.

View the official recognition letter:

https://www.kdi-inc.com/wp-content/uploads/2025/12/KDI_Ricoh_ProVision_2026.pdf

A Legacy of Service Excellence

Before the ProVision Dealer Partner program launched in 2024, Ricoh recognized top-performing dealers through the Ricoh Circle of Excellence program. KDI was a multi-year Circle of Excellence winner, demonstrating our long-standing commitment to quality, training, and customer support.

When Ricoh transitioned to the new ProVision Dealer Partner program, KDI continued that legacy — earning the inaugural Pro Dealer recognition in 2024, again in 2025, and now for 2026.

This consistency places KDI among a select group of dealers nationwide who meet Ricoh’s highest standards in:

  • Technical certification and training

  • First-call effectiveness and problem resolution

  • Service response performance

  • Parts availability and inventory management

  • Customer satisfaction and support quality

Why This Matters for Our Clients

Being named a ProVision Dealer Partner is more than a badge — it reflects the quality and reliability our clients experience every day.

This recognition means KDI clients benefit from:

  • Highly trained, manufacturer-certified technicians

  • Faster, more efficient service response

  • Access to genuine Ricoh parts and tools

  • A service team committed to continuous improvement

  • Consistent uptime and optimal device performance

Ricoh’s program is designed to identify partners who deliver exceptional value and support. We are proud to meet — and exceed — those expectations year after year.

Recognition That Reflects Our Mission

At KDI, we’ve always believed in doing things the right way: investing in our people, strengthening our expertise, and putting customers first. The ProVision Dealer Partner recognition reinforces our commitment to delivering best-in-class service across every location we serve.

Explore More KDI Awards & Achievements

We are honored to be recognized not only by Ricoh, but by organizations and partners across the industry. To view all of KDI’s awards and achievements, visit: https://www.kdi-inc.com/awards/

Thank You to Our Service Team

This achievement belongs to the dedicated professionals who support our clients every day. We extend our gratitude to our service technicians, support staff, and leadership team whose expertise makes recognitions like this possible.

Here’s to another year of excellence — and to helping our customers work smarter in 2026 and beyond.