As the foremost authority, The Cannata Report stands out as the top source for news and analysis catered to office technology, business technology, and document imaging industry leaders. They additionally hold a distinguished position in delivering essential information to key decision-makers. Cannata's approach combines visionary analysis and thought leadership with thorough coverage of various aspects [...]
Great news! You can now enable Archiving for your Contact Center solution to securely store and preserve all your customer communications—calls, chats, SMS, voicemails, emails, screen recordings, and more—all in one platform. Why Archiving for Contact Center? Regulatory Compliance: Meet industry regulations such as FINRA, HIPAA, PCI-DDS, and more. Dispute Resolution: Address complaints and disputes [...]
In ENX Magazine’s April State of the Industry report, editorial director, Erik Cagle assembled a half-dozen dealers who shared their experiences and rationales behind adding a unique offering to their menu, as well as insight into the degree of difficulty in becoming proficient in these areas. Rick Salcedo, CEO and President of KDI Office Technology, [...]
March 29, 2023 - Aston PA - KDI Office Technology, introduces cSimpl (“Simpl,” pronounced “simple,”) through their partnership with Crawford Technologies. cSimpl is a web-based tool. It allows customers with production print equipment to create advanced workflows for data files in the cloud. This secure data stream and document enhancement workflow repairs PDF files. Plus, [...]
The end of 2022 saw several major cybersecurity threats. Several of our clients were affected by some version of a crypto locker-type, ransomware virus that resulted from a compromised account and/or password. Why is this happening? New hacking methods and quantum computing are allowing for faster-than-ever hacking of user passwords. The impervious nature of encryption is now at risk, as quantum computers [...]
