Business Continuity

KDI is Open & Ready to Support You

If an issue arises, please let us know how we can help. We can field any inquiries you may have. Service Inquiries & IT Support: Service@kdi-inc.com Supply inquiries: Supplies@kdi-inc.com All other inquires: CustomerCare@kdi-inc.com Payments: pgermanovich@kdi-inc.com Our phones are also being monitored for all calls coming into KDI and will be routed to the appropriate team member. 800.537.4613 Reminder: KDI’s eInfo Customer Portal is [...]

2023-04-04T15:28:54+00:00March 23rd, 2020|Categories: Business Continuity|

Remote Workforce & Business Continuity Solutions

As more employees are working remotely, access to business-critical data and documents can become more difficult. KDI and IMR Digital are here with technology solutions to ensure you can continue to provide the product and services you offer. We will keep you up and running to ensure business continuity. Information System Support & Remote Access [...]

2022-12-29T13:10:03+00:00March 19th, 2020|Categories: Business Continuity, Work From Home|Tags: , |

Our Commitment During COVID-19

Updated March 18, 2020 As the coronavirus (COVID-19) unfolds in our region, we want to share with you exactly what we are doing to ensure top-level and safe service for you and your employees. Here at KDI Office Technology, our commitment during the outbreak is to keep your office workflows moving forward while maintaining the [...]

2020-09-25T18:40:46+00:00March 18th, 2020|Categories: Business Continuity|

The CoronaVirus (COVID-19): ​​​​​​​An Important Message from KDI President/CEO

As we learn more about COVID-19, we want to inform you of the proactive measures KDI has taken to prevent the spread of the virus, ensure the health and wellbeing of our workforce, and continue to serve you without interruption. Each KDI employee has been educated in the seriousness of the COVID-19 virus as well as the CDC's recommended preventive [...]

2020-09-25T18:41:57+00:00March 13th, 2020|Categories: Business Continuity|

How Will You Maintain Communication with Customers, Partners & Employees in an Emergency?

Work From Home (WFH) programs are a growing objective of many organizations today. Current Coronavirus and state-of-emergency conditions aside, a well thought out program that addresses the needs of your organization can deliver flexibility without sacrificing control, management, or worker productivity. Introducing KDI Voice: A Work from Home Continuity & Disaster Recovery Voice/Phone Program. KDI [...]

2023-03-21T12:03:09+00:00March 12th, 2020|Categories: Business Continuity, Work From Home|
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