With the world increasingly integrating technology (particularly cloud access and internet-based services) into every aspect of business, even those that are traditionally “offline,” a lot of your data will inevitably become available online. If you lose this data, the consequences can be devastating. According to the U.S. Federal Emergency Management Agency (FEMA), a quarter of [...]
Many companies proudly claim they offer the "Best service in the business," yet few have a concrete method to measure customer satisfaction. At KDI Office Technology, we believe that true excellence in service goes beyond claims—it requires reliable feedback mechanisms and continuous improvement. This is where the Net Promoter Score (NPS)® system comes into play, [...]
When you need additional storage for your office, you look around and wonder where you’re going to put yet another filing cabinet. Or maybe you’ve spent more than a few minutes hunting down a document you swore was right under that pile of even more documents. It’s pretty clear that the paper pile-up is a physical [...]
Cybersecurity is one of the biggest challenges businesses face in the digital age. No matter how advanced their defenses are, cyber threats continue to evolve and plague businesses, making constant vigilance essential. But the first step in countering cybersecurity threats is knowing what you’re actually up against. With this in mind, let’s explore the [...]
Think about how many documents your business has to deal with each day. Then, think about how many more documents you’ll accumulate in the next year, or the next five years. It all adds up, and many businesses struggle beneath the weight of so many papers, receipts, invoices, contracts, and other physical files. That’s where [...]
