You probably know the feeling – your trusted office copier workhorse suddenly stops working and your business grinds to a standstill. Important documents can’t be printed, productivity comes to a standstill, and customers get irritable as they’re left waiting for projects they desperately need. One of the best ways to prevent this disastrous situation from occurring [...]
Artificial intelligence isn’t the future — it’s here, and it’s changing the way businesses communicate and collaborate. During our recent KDI + Intermedia webinar, industry experts Tony Smythe, Director of IT Sales at KDI Office Technology, and Amy Byrd, Senior Partner Enablement Manager at Intermedia, shared how AI-driven unified communications can simplify workflows, boost productivity, [...]
Business growth is an exciting prospect. It means more customers, increased revenue, and new opportunities. However, growth also brings complexity, placing a strain on internal processes that were designed for a smaller operation. One of the first areas to feel this pressure is often the mailroom. What was once a manageable flow of letters and [...]
Keeping your office running smoothly takes more than just good organization—it takes the right strategy. Managing printers, copiers, toner, and other supplies may seem straightforward, but for many businesses, it’s a constant source of frustration. Printers run out of toner at the worst moments. Multiple vendors mean multiple invoices and inconsistent service. The result? Lost [...]
Many businesses assume that adding more steps, approvals, or checks ensures better results—but in reality, complexity often does the opposite. Simplifying workflows can dramatically improve efficiency, decision-making, and overall performance. Evaluate What's Slowing You Down The first step toward simplification is understanding your current processes. Map out how work actually gets done, from start to [...]
