Technology Solutions & Services FAQ
Answers to common questions about KDI and our technology solutions.
KDI helps organizations improve efficiency, security, and business workflows through technology solutions including Managed Print Services, Managed IT support, cybersecurity, document management, enterprise content management (ECM), and business communications.
Organizations researching office technology, managed IT services, cybersecurity, and document workflow solutions often have similar questions when evaluating potential providers. The answers below address common topics related to managed IT, cybersecurity, printing, document management, and business technology infrastructure.
If you don’t see your question here, our team is always happy to help.
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About KDI
Questions about KDI’s background, service areas, certifications, and how organizations work with our team before and after installation.
KDI originally stood for Keystone Digital Imaging when the company was founded in 1984 by Rick Salcedo. The company began with a strong focus on service and document imaging solutions, helping organizations maintain and manage their office technology.
Today, KDI Office Technology helps businesses improve efficiency, security, and workflow through integrated technology solutions including managed print services, IT support, cybersecurity, document management, and business communications across Pennsylvania, New Jersey, and Delaware.
KDI Office Technology was founded in 1984 and has spent more than four decades helping organizations improve how they manage information, technology, and business workflows. Over the years, KDI has expanded from its roots in document imaging and service to provide a full range of solutions including managed print services, IT support, cybersecurity, document management, and business communications across Pennsylvania, New Jersey, and Delaware.
KDI was built on a strong service-first philosophy that continues to guide how we support the technology solutions we deliver today.
KDI supports organizations across Pennsylvania, New Jersey, and Delaware, and Maryland’s Eastern Shore, with offices in Philadelphia, Horsham, Mt. Laurel, and Wilmington. Additional locations through our KDI companies include IMR Digital in West Hazleton and Kelly + Partners and Media Copy in Center City Philadelphia. Together, our teams provide technology solutions, installation, service, and ongoing support throughout the region.
KDI Office Technology is headquartered in Aston, Pennsylvania, just outside Philadelphia, and supports organizations throughout Pennsylvania, New Jersey, and Delaware. With additional service locations in the region, our team provides local sales, installation, and support to businesses across the Greater Philadelphia area and surrounding markets.
KDI works with organizations across a wide range of industries including healthcare, education, legal, government, finance, manufacturing, automotive, and professional services. Our solutions are tailored to each organization’s operational needs and technology environment.
Yes. IMR Digital, Kelly + Partners, and Media Copy are part of the KDI family of companies, allowing us to support clients with a broader range of services including business printing, document scanning and conversion, and business process automation.
Together, these organizations bring specialized expertise in areas such as commercial printing, legal document services, fulfillment, and large-scale document conversion, while KDI provides office technology solutions including managed print services, IT support, cybersecurity, document management, and business communications.
Yes. KDI is a certified Minority Business Enterprise (MBE) and holds several recognized minority business certifications, including:
• City of Philadelphia Minority Business Enterprise (MBE)
• State of New Jersey Minority Business Enterprise (MBE)
• National Minority Supplier Development Council (NMSDC) Certified MBE
These certifications allow organizations with supplier diversity initiatives to partner with KDI while meeting diversity procurement requirements.
Learn more about KDI’s certifications and supplier diversity initiatives on our Certifications & Supplier Diversity page.
Yes. KDI participates in several industry organizations that support innovation and best practices in the office technology and managed services industry, including:
• PSATS (Pennsylvania State Association of Township Supervisors)
• IIMDA (Independent Image Management Dealers Association)
Participation in these organizations helps KDI stay current on technology trends, industry standards, and best practices that benefit our clients.
Many members of the KDI team also participate in local chambers of commerce and regional business organizations, helping us stay connected to the communities we serve.
Yes. KDI supports the communities we serve through the KDI Cares Foundation, the company’s nonprofit organization dedicated to helping local families and charitable causes.
Through KDI Cares, our team supports a variety of community initiatives and fundraising efforts throughout Pennsylvania, New Jersey, and Delaware, including events such as the Pink Ball Golf Outing and serving as the Presenting Sponsor of Making Strides Against Breast Cancer for the Greater Philadelphia and Southern New Jersey chapter.
Supporting the communities where we live and work is an important part of KDI’s culture.
You can learn more about our community initiatives and upcoming events by visiting the KDI Cares Foundation website.
Yes. KDI provides service and support through our local, in-house team serving organizations across Pennsylvania, New Jersey, and Delaware.
Unlike many technology providers, KDI sells, installs, services, and supports the solutions we deliver using our own technicians rather than relying on third-party providers. This allows us to respond quickly and maintain long-term accountability for the systems our clients depend on.
Customers can request service, order supplies, submit meter readings, and manage account information through the KDI Customer Portal or by contacting our Customer Care team.
KDI takes a consultative approach to helping organizations improve how technology supports their operations. In addition to providing office technology solutions, our team works closely with clients to understand their environment, identify opportunities for improvement, and deliver solutions that support efficiency, security, and long-term business goals.
Unlike many providers, KDI sells, installs, services, and supports the technology we deliver using our own local, in-house team, providing organizations with direct accountability and responsive support.
KDI also maintains strong ties to the communities we serve and supports local initiatives and charitable programs throughout the region.
Most organizations begin with a conversation about their current technology environment and operational goals. From there, KDI may recommend an assessment or review of areas such as printing, IT infrastructure, security systems, or workflow processes to identify opportunities for improvement.
Organizations often begin by reviewing their current technology environment, workflows, and operational priorities. KDI may recommend a technology assessment to evaluate existing systems, identify inefficiencies, and highlight opportunities to improve security, reliability, and productivity. These assessments help organizations understand where improvements can be made before implementing new solutions.
Learn more about Technology Assessments →
Yes. KDI supports municipalities, school districts, government agencies, and other public sector organizations with technology solutions including managed print services, managed IT support, cybersecurity, document management, and business communications.
We understand the operational and procurement requirements of public sector organizations and work within cooperative purchasing programs and manufacturer contract vehicles when applicable.
KDI also participates in organizations such as PSATS (Pennsylvania State Association of Township Supervisors), helping us stay connected with the needs and priorities of local municipalities.
Yes. KDI supports government, education, and public sector organizations through cooperative purchasing programs that simplify the procurement process.
KDI participates in programs such as COSTARS, a cooperative purchasing program administered by the Commonwealth of Pennsylvania that allows eligible organizations to procure technology solutions through pre-approved contracts.
As an authorized equipment dealer, KDI can also work within cooperative purchasing contracts held by many of our manufacturer partners. This allows public sector organizations to acquire technology solutions while remaining compliant with purchasing guidelines and procurement requirements.
KDI supports customers through a dedicated Customer Care team that assists with service requests, supplies, billing, and ongoing technology support. From initial installation through the life of the equipment or solution, customers have a single point of contact for assistance.
KDI’s support team works directly with our in-house technicians and service staff to ensure issues are resolved quickly and efficiently.
Customers can request service calls, order supplies, submit meter readings, or review account information through the KDI Customer Portal.
The portal provides convenient access to tools that help manage equipment and service needs online.
Customers may also contact KDI’s Customer Care team directly by email or phone for assistance.
The KDI Customer Portal. provides online access to several common account tasks, including:
• Requesting service calls
• Ordering supplies
• Submitting meter readings
• Viewing and paying invoices
The portal gives customers convenient access to account information and service tools in one place.
Organizations exploring new technology solutions often begin by identifying the areas where improvements could have the greatest impact on efficiency, security, or workflow processes. KDI’s Start Here page provides an overview of the most common technology solutions businesses evaluate and helps organizations determine the best place to begin.
IT Services & Cybersecurity
Questions about KDI’s managed IT services, cybersecurity protection, and how organizations evaluate and manage their technology environments.
Managed IT services providers monitor, manage, and support an organization’s technology infrastructure. Businesses often use managed IT services to maintain reliable systems, strengthen cybersecurity protection, and reduce the burden on internal staff. This typically includes network management, cybersecurity protection, help desk support, software updates, system monitoring, and strategic technology planning.
Managed IT services allow businesses to improve reliability and security while reducing the burden on internal staff. KDI provides managed IT services to help organizations maintain secure, reliable technology environments without needing a large internal IT team.
Learn more about Managed IT Services →
KDI provides managed IT services designed to help organizations maintain reliable, secure, and efficient technology environments. Our services may include network monitoring, system maintenance, help desk support, infrastructure management, and strategic technology guidance.
Many organizations begin considering managed IT services when maintaining their technology becomes time-consuming, unpredictable, or difficult to manage internally. Managed services provide proactive monitoring, cybersecurity protection, system maintenance, and ongoing support to help organizations operate more reliably and securely.
Signs that an organization may benefit from managed IT services include:
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Frequent technology issues or unexpected downtime
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Limited internal IT resources or reliance on ad-hoc support
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Growing cybersecurity risks or compliance concerns
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Difficulty supporting remote or hybrid work environments
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Outdated systems or technology that is difficult to manage
KDI typically begins with a conversation about your current IT environment, challenges, and priorities to determine whether managed services—or another approach—would be the best fit.
KDI helps organizations strengthen their cybersecurity posture through solutions designed to protect networks, devices, and data. These may include threat monitoring, endpoint protection, email security, backup and disaster recovery, and security best practices designed to reduce risk.
Learn more about Cybersecurity →
Yes. KDI helps organizations support employees working both on-site and remotely by implementing secure access, cloud-based communication tools, and technology infrastructure that enables reliable collaboration and productivity from anywhere.
Organizations should consider factors such as experience, response times, security expertise, and whether the provider offers proactive monitoring and support. It’s also important to evaluate how well the provider understands your business operations and whether their solutions can scale as your organization grows.
Many organizations begin by reviewing their current technology environment to identify gaps and priorities before selecting a technology partner.
Organizations typically evaluate technology solutions based on operational needs, security requirements, scalability, and how new systems integrate with existing tools. Many organizations begin by reviewing their current technology environment to identify gaps, risks, and opportunities before selecting new systems.
Organizations often upgrade technology when systems become outdated, security risks increase, or existing infrastructure no longer supports operational needs. Other common triggers include business growth, remote work requirements, compliance obligations, or integration challenges between systems.
Evaluating technology environments periodically helps organizations identify opportunities to improve efficiency and strengthen security.
Technology assessments review an organization’s current systems, security posture, workflows, and infrastructure to identify gaps, risks, and opportunities for improvement. The goal is to help organizations understand how well their technology supports operations and where updates or changes may improve efficiency, security, and long-term scalability.
Organizations typically begin with a conversation about their current IT environment, operational needs, and security priorities. From there, KDI may recommend an assessment or review of existing systems to identify opportunities to improve reliability, security, and efficiency.
Learn more about a Managed IT & Security Assessment →
Communications & Workflow Automation
Questions about business phone systems, document management, and workflow automation used to improve business processes and efficiency.
Business VoIP (Voice over Internet Protocol) allows organizations to make and receive phone calls using an internet connection rather than traditional phone lines. Cloud-based communication systems provide features such as mobile calling, voicemail to email, call routing, and collaboration tools that support modern work environments.
Learn more about Business Communications & VoIP →
Cloud communication systems allow organizations to manage calls, messaging, and collaboration tools through a centralized platform. This can improve flexibility for remote and hybrid teams, enhance customer responsiveness, and provide better visibility into communication activity.
Many modern platforms also incorporate AI-powered capabilities such as call summaries, voicemail transcription, automated responses, and analytics that help organizations better understand and manage communications.
Document management systems allow organizations to securely store, organize, and retrieve digital documents. These systems reduce reliance on paper, improve information accessibility, and help teams manage records more efficiently while supporting security and compliance requirements.
Learn more about Document Management Solutions →
Organizations typically convert paper documents into digital files through a structured scanning and document conversion process. This involves preparing physical records, scanning them into high-resolution digital formats, and applying indexing or metadata so documents can be searched and retrieved easily.
Many organizations digitize records to improve accessibility, reduce physical storage, support compliance requirements, and streamline document workflows.
Learn more about scanning and document conversion services →
Enterprise Content Management (ECM), often referred to as document management systems, helps organizations centralize documents, data, and workflows into secure, structured digital systems. Document management focuses on storing, organizing, and retrieving files, while ECM expands those capabilities by connecting documents with automated workflows, approvals, and business processes across an organization.
Many organizations use ECM platforms to improve how documents move through approvals, departments, and long-term records management.
Learn more about Enterprise Content Management Solutions →
Yes. KDI provides scanning and document conversion services that help organizations digitize paper records. These services are delivered through IMR Digital, a division of KDI, which specializes in large-scale document scanning, records management, and digital archive solutions.
Digitizing paper documents makes information easier to search, store, share, and protect while reducing reliance on physical records.
Learn more about Scanning & Conversion Services →
Organizations often begin exploring document management when finding, sharing, or securing important files becomes difficult. As documents accumulate across shared drives, email attachments, and paper files, it can become harder for teams to locate the most current information or manage documents efficiently.
Signs that an organization may benefit from document management software include:
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Difficulty locating documents or version confusion
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Heavy reliance on paper files or manual filing processes
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Security concerns around sensitive documents
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Compliance or record retention requirements
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Slow or inefficient document approval workflows
Document management systems centralize files in a secure, searchable environment while improving access, version control, and workflow efficiency. KDI helps organizations evaluate their current document processes and implement solutions that improve visibility, security, and productivity.
Business Process Automation (BPA) uses technology to streamline repetitive tasks, approvals, and document workflows. Instead of relying on manual processes like paper forms, email routing, or data entry, automation moves information through your organization automatically. Combined with tools like Enterprise Content Management, digital forms, and intelligent data capture, BPA helps businesses reduce errors, improve efficiency, and gain better visibility into their operations.
Business Process Automation (BPA) uses technology to streamline repetitive tasks, approvals, and document workflows. Instead of relying on manual processes like paper forms, email routing, or data entry, automation moves information through your organization automatically. Combined with tools like Enterprise Content Management, digital forms, and intelligent data capture, BPA helps businesses reduce errors, improve efficiency, and gain better visibility into their operations.
Learn more about Business Process Automation →
Document workflow automation uses technology to automatically route documents through predefined steps such as approvals, reviews, and secure storage. Instead of relying on manual processes like email chains, paper forms, or shared folders, automated workflows move documents to the right people at the right time.
Organizations commonly use document workflow automation to streamline processes such as invoice approvals, employee onboarding, records management, and document routing between departments. Automation can also capture and extract data from invoices, forms, and PDFs to reduce manual data entry and improve accuracy.
For example, businesses often use workflow automation to digitize incoming mail, route documents to the appropriate department, automate approval processes for finance or HR, and improve visibility into operational processes.
By automating these workflows, organizations can reduce delays, minimize errors, and improve overall operational efficiency.
Learn more about Business Process Automation →
Many routine business processes that rely on documents, forms, or approvals can be automated using workflow and business process automation tools.
Common examples include invoice approvals, accounts payable processing, employee onboarding, contract reviews, records management, and document routing between departments. Automation can also capture data from invoices or forms, digitize incoming mail, and automatically route documents to the appropriate team or system.
By automating these types of processes, organizations can reduce manual data entry, improve accuracy, speed up approvals, and gain better visibility into how information moves through their operations.
Many routine administrative processes are ideal candidates for automation. These include invoice processing, employee onboarding, document approvals, records management, mailroom intake, and customer form processing.
Workflow automation helps ensure documents and information move automatically to the right people while reducing manual data entry, delays, and errors. Organizations often start by automating high-volume processes that involve multiple approvals or repeated data entry.
Workflow automation helps organizations streamline repetitive tasks by using digital processes to manage approvals, document routing, and information sharing. Automating routine processes can reduce manual work, improve accuracy, and allow teams to focus on higher-value tasks.
Organizations often benefit from workflow automation when everyday processes rely heavily on manual steps such as printing, scanning, emailing documents, or routing approvals between departments. These manual workflows can slow down operations, increase errors, and make it difficult to track where documents are in a process.
Common signs that automation may help include time-consuming approval workflows, frequent document handling, duplicate data entry, or difficulty locating important files.
Workflow automation helps streamline these processes by routing documents automatically, capturing information digitally, and providing better visibility into how work moves through the organization. KDI works with organizations to review their current processes and identify opportunities to simplify and automate routine tasks.
Yes. KDI helps organizations improve how they handle outgoing mail through mailing and postage systems designed to streamline document workflows. Modern mailing solutions can automate tasks such as postage calculation, batch processing, and tracking, helping reduce manual effort and mailing costs.
For organizations that regularly send invoices, statements, notices, or marketing materials, integrated mailing systems can improve efficiency while ensuring accuracy and compliance.
KDI works with clients to evaluate mailing volumes and workflow needs to recommend solutions that simplify mail processing and integrate with broader document management and automation strategies.
Learn more about our Mailing Solutions →
Many organizations spend a significant amount of time managing documents through manual steps such as email routing, paper forms, data entry, and tracking approvals. These processes often require employees to search for information, re-enter data, or follow up on documents moving between departments.
Over time, these manual tasks can slow down operations and increase the risk of delays or errors. Workflow automation tools help reduce these inefficiencies by automatically routing documents, capturing information from forms or invoices, and managing approval processes digitally.
By replacing manual document handling with automated workflows, businesses can improve efficiency, increase visibility into processes, and allow employees to focus on higher-value work.
Office Copiers, Printers & Managed Print
Questions about office copiers, printers, managed print services, and how organizations optimize their print environments to improve efficiency, control costs, and support secure document workflows.
KDI works with leading technology manufacturers to provide reliable office printing solutions. As a manufacturer-authorized office technology provider, our team helps organizations select the right equipment and provides ongoing service and support throughout the life of the device.
Learn more about Copiers & Printers →
A multifunction printer (MFP) combines printing, scanning, copying, and sometimes faxing into a single device. These systems help organizations streamline document workflows while reducing the need for multiple standalone devices.
KDI works with leading office technology manufacturers including Ricoh, Canon, Lexmark, HP, and Toshiba to provide reliable printing and document solutions. As an authorized provider, our team helps businesses select the right equipment and provides installation, service, and ongoing support throughout the life of the device.
Learn more about Copiers & Printers →
Wide format printers are designed to produce large documents such as architectural drawings, engineering plans, construction documents, posters, and signage. These printers are commonly used in industries such as architecture, engineering, construction, education, and marketing where larger print sizes are required.
KDI provides wide format printing solutions that help organizations produce high-quality large-format documents while integrating with existing print and document workflows.
Learn more about Wide Format Printing Solutions →
Yes. KDI provides production printing systems designed for organizations with high-volume printing needs, such as marketing materials, booklets, transactional documents, and other large print runs where speed, quality, and efficiency are important.
Learn more about Production Print Solutions →
When selecting a printer or copier provider, organizations should consider more than just the equipment itself. Factors such as service responsiveness, ongoing support, security capabilities, and the provider’s ability to evaluate and manage the overall print environment can significantly impact long-term reliability and cost control.
Many organizations look for providers that offer experienced technicians, proactive service, and a consultative approach to evaluating print needs. This helps ensure that equipment selection, service plans, and print management strategies align with operational requirements.
KDI works closely with organizations to assess their current print environment and recommend solutions designed to improve efficiency, reduce costs, and support long-term business needs.
Unlike many providers, KDI sells, installs, services, and supports the technology we deliver using our own local, in-house team.
Businesses typically choose between leasing or purchasing based on budget, technology lifecycle, and how frequently equipment needs to be upgraded. Leasing allows organizations to spread costs over time and update equipment more frequently, while purchasing may make sense for organizations that prefer long-term ownership. A print assessment can help determine which option best aligns with an organization’s workflow and printing volume.
Learn more about a Managed Print Assessment →
The cost of a business copier varies depending on the size of the device, print volume, and features required. Smaller office copiers designed for low print volumes may cost a few thousand dollars, while larger multifunction systems used by departments or high-volume offices can cost significantly more. Many organizations choose to lease copiers through a monthly service plan that includes equipment, supplies, maintenance, and support.
Many organizations work with a managed print provider to evaluate their printing environment and recommend the most cost-effective solution.
Businesses can reduce office printing costs by gaining better visibility into how devices are used across the organization and identifying areas where printing can be optimized.
Common strategies include consolidating underutilized devices, monitoring supply usage, implementing secure printing, and reducing unnecessary or duplicate printing.
Many organizations implement Managed Print Services (MPS) to monitor device performance, manage supplies, and optimize printer placement across the office. These programs help businesses control printing expenses while improving reliability and efficiency.
Learn more about Managed Print Services (MPS) →
Organizations typically begin evaluating new copiers or printers when their current devices become unreliable, difficult to support, or no longer meet operational needs.
Common indicators include frequent service calls, rising maintenance costs, limited security features, difficulty integrating with modern workflows, or devices that no longer support current software and network environments.
KDI helps organizations evaluate their current print environment and determine whether upgrading equipment, optimizing device placement, or implementing Managed Print Services would improve reliability, security, and overall efficiency.
Many organizations underestimate how much they spend on office printing each year. When equipment, supplies, service, maintenance, and employee time are included, printing can represent a significant operational expense.
Without proper monitoring, businesses may have underutilized devices, unnecessary printing, and supply waste that increase overall costs. Managed Print Services help organizations gain visibility into their printing environment, control expenses, and optimize how devices are used across the office.
Many companies work with a managed print services provider to analyze their printing environment and identify opportunities to reduce costs while improving efficiency.
Office copiers and multifunction printers (MFPs) typically last 5–7 years, depending on print volume, maintenance, and how heavily the device is used. Organizations with higher monthly print volumes may replace equipment sooner to maintain reliability and performance.
Over time, newer models often provide improved security features, faster processing, and better integration with modern document workflows.
As part of a Managed Print Services (MPS) strategy, organizations often evaluate device usage, service history, and printing needs to determine when equipment should be maintained, upgraded, or replaced.
Managed Print Services (MPS) is a strategy used by organizations to monitor, manage, and optimize their office printing environment. Instead of managing printers, supplies, service, and usage separately, Managed Print Services provides a centralized approach that improves visibility, reduces costs, and helps organizations operate more efficiently.
Through an MPS program, organizations can track device usage, control printing costs, improve security, and ensure equipment is properly maintained. Many businesses also use Managed Print Services to streamline document workflows and reduce unnecessary printing.
KDI works with organizations to evaluate their current print environment and implement strategies that improve reliability, reduce waste, and support secure document management.
Learn more about Managed Print Services (MPS) →
Managed Print Services helps organizations identify hidden costs within their print environment, such as inefficient device placement, unnecessary printing, and supply waste. By analyzing usage and optimizing equipment and workflows, organizations can often reduce costs while improving reliability.
Learn more about our Managed Print Solutions →
A print assessment reviews an organization’s current printing environment to understand device usage, supply consumption, and workflow patterns. The goal is to identify opportunities to improve efficiency, reduce costs, and better align printing resources with operational needs.
See how KDI conducts a Managed Print Assessment →
Modern printers and multifunction devices are connected to business networks and can store sensitive documents, making print security an important part of overall cybersecurity. Without proper protections, printers can create vulnerabilities that expose confidential information or allow unauthorized access to the network.
KDI helps organizations improve print security by configuring secure device settings, implementing user authentication, protecting data during printing and scanning, and monitoring printer activity as part of a broader managed print strategy.
Learn more about Print Security →
Network-connected printers and multifunction devices are often overlooked as potential security risks. Because these devices connect to the corporate network, store documents, and transmit data, they can become entry points for unauthorized access if not properly secured.
Modern print environments should include security features such as user authentication, encrypted data transmission, secure device management, and regular firmware updates.
KDI helps organizations implement secure printing strategies that protect sensitive information while maintaining reliable access to printing and document workflows.
For many organizations, printing is only one step in a larger document workflow. KDI helps businesses streamline how documents are captured, routed, approved, stored, and retrieved using Enterprise Content Management, digital forms, and Business Process Automation tools.
Yes. KDI provides thermal and label printing solutions commonly used in industries such as healthcare, logistics, manufacturing, and retail. Thermal printers are designed for applications like barcode labels, shipping labels, asset tracking, and other operational labeling needs.
Learn more about Thermal Printing Solutions →
KDI provides interactive displays and digital signage solutions that help organizations improve communication, collaboration, and information sharing within offices, classrooms, and public spaces.
Learn more about Digital Signage & Interactive Displays →
Business Printing Solutions
Questions about KDI’s commercial printing and business printing services, production support, and how organizations use professional printing alongside modern technology solutions and document workflows.
Yes. KDI provides commercial and business printing services through the combined expertise of Kelly + Partners and Media Copy. These capabilities allow organizations to produce marketing materials, corporate documents, legal exhibits, and other high-volume print projects while benefiting from KDI’s broader technology and workflow expertise.
Learn more about Business Printing Solutions →
Commercial printing services refer to high-volume or specialized printing used by businesses, such as marketing materials, brochures, manuals, legal documents, and large production print runs. Organizations often use commercial printing when projects exceed the capacity of standard office printers or require professional finishing and quality control.
Learn more about KDI’s Business Printing Solutions →
KDI provides a wide range of commercial and business printing services to support everyday operations, marketing initiatives, and specialized document production. Through our business printing capabilities—including the expertise of Kelly + Partners—organizations can produce everything from marketing materials and corporate documents to complex legal and litigation materials.
Common commercial printing projects include brochures, booklets, manuals, presentations, marketing collateral, large document sets, and high-volume print runs. KDI also supports specialized needs such as legal document production, trial exhibits, document duplication, and finishing services like binding, tabbing, and assembly.
By combining commercial printing expertise with KDI’s broader technology solutions, organizations have a single partner that can support both everyday business printing needs and larger production projects.
Learn more about Business Printing Solutions →
Yes. Our teams at Kelly + Partners and Media Copy provide digital and offset printing as well as large-format printing for items such as banners, posters, signage, and promotional materials. These services help businesses create professional marketing collateral that supports branding, visibility, and customer engagement.
Start a Business Printing Request →
Business doesn’t stop when equipment fails or print demands increase unexpectedly. Through the capabilities of Kelly + Partners and Media Copy, KDI can provide additional production capacity and specialized document services to help organizations meet tight deadlines. Whether you need backup support for a critical project, high-volume printing, or specialized document production, KDI can step in to keep work moving without disruption.
This approach gives organizations the flexibility to handle urgent or large-scale printing needs without delaying important projects.
Request Commercial Printing Support →
Turnaround time depends on the type of project, the quantity being produced, and finishing requirements such as binding, folding, or specialty materials. Many routine commercial printing projects can be completed quickly, while larger or more complex jobs may require additional production time.
Because KDI offers both business printing services and office technology solutions, organizations have a reliable partner when unexpected printing needs arise. Whether supporting large marketing campaigns, legal document production, or time-sensitive business materials, KDI works with clients to meet deadlines and keep projects moving forward.
Submit a Business Printing Request →
Many organizations manage everyday printing internally but choose to outsource larger or specialized projects. High-volume jobs, complex documents, and tight deadlines often require production equipment, finishing capabilities, and staff resources that most offices don’t maintain in-house.
KDI can serve as an extension of your team when additional capacity or specialized printing is needed. Through our business printing services—including the expertise of Kelly + Partners and Media Copy—we help organizations handle large print runs, marketing materials, legal documents, and time-sensitive projects without disrupting internal operations.
This approach allows businesses to maintain efficient day-to-day printing while having reliable backup and production support available when larger projects arise.
Submit a Business Printing Request to discuss your project →
Yes. Through Kelly + Partners, KDI supports specialized legal printing services such as litigation exhibits, document production, and other legal documentation needs. These services are designed to support law firms and organizations that require accurate, high-volume document production under tight deadlines.
Even as organizations move toward digital processes, printing remains an important part of many business workflows. KDI helps organizations integrate printing with document management, scanning, and workflow automation so documents can move efficiently between digital and physical formats. This approach improves productivity, reduces manual handling, and ensures documents are available in the format required for each stage of the process.
KDI takes a consultative approach, working with clients to understand their goals, timelines, and workflow challenges before recommending a solution. This approach allows organizations to streamline printing, control costs, and ensure projects are executed with precision and reliability.
Organizations can submit a printing request directly through our online form. Our team reviews the project details, confirms specifications, and coordinates production timelines to ensure the job is completed accurately and efficiently.
Physical Security
Questions about security cameras, access control systems, and how modern security technology helps organizations protect facilities while improving visibility and control across their environments.
KDI provides physical security solutions designed to help organizations protect their facilities, people, and assets. These may include security cameras, video monitoring systems, access control systems, and related technologies that improve visibility and control within a facility.
A physical security system uses technology such as security cameras, video surveillance, access control systems, and monitoring tools to help organizations protect buildings, restrict access to sensitive areas, and maintain visibility into activity within their facility.
Learn more about Physical Security →
Yes. KDI designs and installs physical security systems including video surveillance cameras, access control systems, and monitoring solutions. Our team helps organizations plan the right security setup for their environment and provides installation, configuration, and ongoing support to ensure the system operates reliably.
A physical security assessment reviews a facility’s current cameras, entry points, monitoring capabilities, and access controls to identify potential vulnerabilities. The goal is to provide practical insight into how well the current environment protects the facility and where improvements may be beneficial.
Organizations often begin with a conversation about their facility layout, security priorities, and existing systems. From there, KDI may recommend a security review or assessment to identify opportunities to improve visibility, control, and protection.
Yes. Modern physical security platforms can integrate with other technologies such as network infrastructure, cloud management tools, and communication systems. Integration can improve visibility, simplify management, and provide better insight into facility operations.
Explore KDI Technology Solutions
Learn more about the technology and services KDI provides to organizations across Pennsylvania, New Jersey, and Delaware.
• Copiers, Printers & Managed Print Services
• IT Services & Cybersecurity
• Document Management & Enterprise Content Management (ECM)
• Business Process Automation Solutions
• Scanning & Document Conversion Services
• Business Communications & VoIP
• Physical Security Systems
• Business Printing Solutions
• Mailing & Postage Solutions
If you have questions about your organization’s technology environment, printing infrastructure, security systems, or communications tools, our team is happy to help.