While companies can claim to have the best service, very few use metrics to measure customer happiness. At KDI Office Technology, we have a survey system in place that allows us to capture feedback after every customer interaction. This mechanism, provided by CEO Juice, is called Net Promoter Score® or NPS® and measures a customer’s [...]
On behalf of KDI Cares Foundation (from left): KDI Office Technology President/CEO, Rick Salcedo; Terry Salcedo, CFO; and Kevin Salcedo, general manager; present an $86,000 donation check to American Cancer Society’s Northeast Region Community Development Manager Tracey Trotto for Making Strides Against Breast Cancer. Toluca Lake, CA (Dec. 8, 2020)— ENX Magazine announced that KDI [...]
DOVER, Del. (July 14, 2020) – KDI Office Technology and Dover International Speedway have reached a five-year partnership for title sponsorship for NASCAR Gander RV & Outdoors Truck Series races through 2024, track officials said today. The first race under this extended agreement comes on Friday, Aug. 21 with the “KDI Office Technology 200” NASCAR [...]
For the 5th consecutive year, KDI Office Technology has partnered with Nemours/Alfred I. duPont Hospital for Children to help a local family over the holidays. All proceeds raised from KDI’s Annual Holiday Party raffle baskets and half of the 50/50 sales were donated to a family in need. This year Nemours matched KDI with the Anderson [...]
KDI Office Technology leverages cooperative purchasing partner to streamline purchase of Lexmark technology and services for state, local and education customers. January 14, 2020 - ASTON, PA - KDI Office Technology today announced that it has been added to the OMNIA Partners Public Sector contract with Lexmark, a global imaging solutions leader, to simplify the purchase of technology [...]