In order to thrive in today’s challenging environment, organizations have to embrace the digital age, so that they don’t lag behind competitors when it comes to productivity, customer service and overall business efficiency. One of the most direct ways to benefit from technology is to convert paper documents to digital formats. A recent Forrester Report: [...]
The vast majority of office workers are telecommuting in response to the COVID-19 pandemic. As such, video conferencing has become the new normal for professionals across the globe. This convenient and affordable technology has exploded in popularity and is now the go-to communication medium during the pandemic for talking with co-workers, clients, prospects, vendors, and [...]
The first question that comes up, once an organization has decided to convert their paper files into digital format, is which documents should we convert? The answer varies, based on the needs of the organization and the type of document management system that will be used. Healthcare providers, human services, and organizations with case-based files [...]
New software programs can have a tremendous impact on efficiency and productivity in your office. They offer exciting new features that can optimize your workflows, improve customer service, and make the lives of your employees easier. However, making the switch can be difficult; after all, change often comes with a learning curve, as well as [...]
One major decision facing every organization after it decides to convert its paper documents to digital is where along the historical continuum of file and records should they start the process. Long-standing companies might have decades of customer files to consider. Healthcare providers may be legally required to maintain records for a period of time. [...]